NADRA Office Timings & Working Days | 24/7 Mega Centers for Urgent Services

Introduction to NADRA

The National Database and Registration Authority (NADRA) is a key organization in Pakistan responsible for maintaining and managing the national identity database.

Established in 2000, NADRA plays a crucial role in the daily lives of Pakistani citizens and overseas Pakistanis by providing essential identity documents like the Computerized National Identity Card (CNIC) and the National Identity Card for Overseas Pakistanis (NICOP).

NADRA helps individuals obtain important documents required for various services, such as opening bank accounts, voting, and accessing social services.

Its work not only facilitates the issuance of identity documents but also enhances security through biometric verification, ensuring that each citizen has a unique identity.

For those living outside Pakistan, NADRA also operates internationally, offering services like NICOP, allowing overseas Pakistanis to maintain a connection with their homeland and access various legal and financial benefits in Pakistan​.

This setup allows NADRA to efficiently serve both local and international populations while ensuring the security and integrity of Pakistan’s national database system.

NADRA Office Timings

NADRA (National Database and Registration Authority) offices in Pakistan follow specific working hours to accommodate the public’s needs for various identification services. Here’s a simple breakdown of the timings:

1. Standard Office Hours: Most NADRA centers operate Monday to Saturday, from 9:00 AM to 5:00 PM. These are the regular timings for general NADRA offices, where you can apply for ID cards, birth certificates, and other services.
2. 24/7 Mega Centers: In major cities like Karachi and Islamabad, NADRA has set up Mega Centers that offer 24/7 services. These centres are ideal for people who need urgent services or have schedules that don’t allow them to visit during regular hours.
3. Executive Office Timings: Some NADRA Executive Offices provide extended hours, staying open beyond the regular 5 PM closure to cater to people who need expedited services like urgent CNICs. However, these timings may vary slightly by region.
4. Regional Variations: While most offices follow the standard timings, there might be slight variations in specific cities like Islamabad, Lahore, and Karachi. Mega Centers are more flexible and can be accessed anytime, even on weekends, while smaller centres usually stick to typical business hours.

These timings ensure that NADRA services are accessible to everyone, regardless of work schedules or emergencies. If you live in a major city, using the 24/7 Mega Centers might be the most convenient option for urgent tasks.

NADRA Working Days

Six Days a Week Operations: Most NADRA offices across Pakistan operate six days a week, from Monday to Saturday. This means you can visit any NADRA office during these days to apply for or renew important identity documents like CNIC, NICOP, or Smart Cards. Offices usually open around 9:00 AM and close at 5:00 PM.

Closed on Sundays and Public Holidays: While most offices follow the Monday to Saturday schedule, NADRA offices remain closed on Sundays and national public holidays. However, there are exceptions for some specialized centres.

24/7 Mega Centers: For people who need services outside of regular hours, NADRA Mega Centers in major cities like Karachi, Lahore, and Islamabad remain open 24/7, including Sundays and public holidays. These centres are designed to handle urgent needs.

Regional Differences: Smaller regional offices or those in remote areas may have slight variations in working days or timings. However, the general rule of Monday-to-Saturday operations applies to most locations across Pakistan.

This schedule ensures flexibility for most citizens, with mega centres providing round-the-clock services for emergencies or those who cannot visit during normal office hours​.

Is NADRA closed on Saturday?

Yes, many NADRA offices in Pakistan remain open on Saturdays. Their operational hours are typically from 9:00 AM to 4:00 PM on weekdays and Saturdays. However, timings can vary depending on the specific location. For instance, in Karachi, most NADRA centres, including mega centres, operate from Monday to Saturday, with some open 24/7 for convenience​.

That said, not all centres follow this schedule. For example, some offices in Rawalpindi are closed on Saturdays. It’s always best to check the specific office’s timing beforehand.

Types of NADRA Offices and Services

NADRA (National Database and Registration Authority) operates several types of offices to meet the needs of citizens across Pakistan and even abroad. Each office type offers specific services, ensuring that people can easily access identity-related services such as CNICs (Computerized national identity cards), NICOPs (national identity cards for overseas Pakistanis), and more.

Here’s a breakdown of the main types of NADRA offices and their services:

1. Mega Centers

• 24/7 Service: Mega Centers are open 24 hours a day, 7 days a week, providing uninterrupted services. These are located in major cities like Karachi, Lahore, and Islamabad.
• Location: For example, in Karachi, there are Mega Centers in DHA, North Nazimabad, and other areas.
• Services Offered: CNIC issuance, renewal, family registration certificates, and other urgent identity services.

2. Regular Offices

• Standard Hours: These offices operate Monday to Saturday from 9 AM to 5 PM, offering regular NADRA services.
• Services Offered: During working hours, regular offices process applications for CNICs, NICOPs, and Pakistan Origin Cards (POCs).

3. Executive Offices

• Premium Service: Executive offices provide faster and more premium services. They are ideal for those who prefer expedited processing.
• Locations: Found in key areas of major cities. For instance, Karachi has executive offices in areas like Saddar and Clifton.
• Services Offered: Along with regular services, executive offices also handle urgent CNIC and NICOP applications with quicker processing times.

4. Mobile Registration Vans & E-Sahulat Centers

• Mobile Vans: These mobile offices serve remote areas where people can’t easily reach a NADRA office. They provide basic services like CNIC registrations.
• E-Sahulat Centers: These are digital kiosks that help people pay bills, collect identity document fees, and make donations. You can find them in cities and rural areas. E-Sahulat also allows for land record verifications and CNIC verifications.

This setup ensures that NADRA’s services are accessible to all citizens, whether in big cities or rural areas, with options for both regular and urgent processing needs.

How to Contact NADRA

NADRA provides several ways for people to contact them, whether for help with identity documents, tracking applications, or general inquiries. Here’s how you can reach them:

1. Helplines:

• Within Pakistan: Dial 1777 from mobile phones (available for major networks like Jazz, Telenor, Ufone, and Zong) or call +92 51 111 786 100 for landlines.
• International Helpline: Overseas Pakistanis can use the same +92 51 111 786 100 number for assistance from abroad.

2: Is the NADRA helpline 24-hour number?

Yes, the NADRA helpline operates 24 hours a day. You can reach them through the following numbers:

• 7000 for local mobile networks (Mobilink, Ufone, Telenor, and Zong).
• 051-111-786-100 for fixed-line users and overseas Pakistanis​.

3. Online Services:

NADRA also offers services through its online portal, Pak Identity, which allows users to:

• Track Applications: You can check the status of your applications by entering your tracking ID on the portal.
• Submit Complaints: Users can launch and track complaints directly through NADRA’s online complaint system.
• E-Mail Support: For inquiries, NADRA offers email support at [email protected].

These options make it easier for people in Pakistan and abroad to contact NADRA for help with their documents, applications, or any other issues​.

NADRA offices in Multan

List of NADRA Offices in Multan:

These offices are here to help you with all your ID and registration needs. If you need a new ID card, lost your old one, or need to update your information, visit one of these locations!

NADRA Office Timings in Lahore (Sep 2024)

These timings will help you plan your visit to any NADRA office in Lahore based on your convenience and the needed service.

NADRA Offices in Islamabad:

1. Mega Service Centre Blue Area
   • Location: 109 Jinnah Ave, Block I, G 7/2, Blue Area, Islamabad
   • Phone Number: +92 51 111 786 100
2. NADRA Headquarters
   • Location: State Bank of Pakistan Building, G-5/2, Islamabad
   • Phone Number: +92 51 111 786 100
3. Regional Head Office
   • Location: Mauve Area, Plot #30, Sector G-10/4, Islamabad
   • Phone Number: +92 51 9209096
4. e-Sahulat Office Bhara Kahu
   • Location: Abdullah Town, Near Bank of Punjab, Main Murree Road, Bhara Kahu
   • Phone Number: +92 51 9260625
5. Mega Centre Blue Area
   • Location: Khyber Plaza, Blue Area, Islamabad
   • Phone Number: +92 51 111 786 100
6. NADRA Office Taramri
   • Location: 1st Floor, Gulzar Arcade, Lehtrar Road, Taramri, Islamabad
   • Phone Number: +92 51 8433256

NADRA Office Timings in Islamabad:

• NADRA Headquarters Timings: 9:00 AM to 5:00 PM
• Regional Offices Timings: 8:30 AM to 4:30 PM
• Blue Area Mega Centre: Open 24 hours, offering services round-the-clock.

Fee Structure for CNIC/SNIC:

• New CNIC: Free (Normal/Urgent/Executive)
• New Smart NIC:
  • Normal: PKR 750
  • Urgent: PKR 1,500
  • Executive: PKR 2,500
• Smart NIC Modification, Duplicate, Renewal:
  • Normal: PKR 750
  • Urgent: PKR 1,500
  • Executive: PKR 2,500
• CNIC Cancellation (due to death): PKR 50
• CRC (New/Duplicate/Modification):
  • Normal: PKR 50
  • Executive: PKR 500
• FRC (Family Registration Certificate): PKR 1,000

NICOP Fee Structure:

Zone A:

• New, Modification, Duplicate, Renewal Smart NICOP:
  • Normal: USD 39
  • Urgent: USD 57
  • Executive: USD 75

Zone B:

• New, Modification, Duplicate, Renewal Smart NICOP:
  • Normal: USD 20
  • Urgent: USD 30
  • Executive: USD 40

NADRA Services:

• Issuance of National Identity Cards (NICs)
• Registration of births, deaths, and marriages
• Certificates of Computerized Registration (CRCs)
• Family Registration Certificates (FRCs)
• Pakistan Origin Cards (POCs)
• National Identity Card for Overseas Pakistanis (NICOP)
• Juvenile Cards (for children under 18)
• B-Form issuance and Birth Certificate

Conclusion

In summary, NADRA offices provide flexible working hours and various types of services to meet the needs of the public. Most offices operate six days a week, from Monday to Saturday, 9:00 AM to 5:00 PM, allowing citizens to manage their identity documentation easily.

For those requiring urgent or late-hour services, NADRA Mega Centers in major cities like Karachi, Lahore, and Islamabad operate 24/7, making them accessible at any time, even on Sundays and public holidays.

Whether you’re visiting a regular office during business hours or utilizing the 24/7 Mega Centers for urgent needs, NADRA ensures that its services are available to a broad range of citizens. Additionally, their helplines and online services offer further convenience, making tracking applications or getting help remotely easy.

This structure makes NADRA services widely accessible, ensuring that citizens, both locally and abroad, can handle important identity-related tasks smoothly.

NADRA’s combination of physical offices, helplines, and online services ensures they can meet the needs of millions across Pakistan and abroad.